Rug’it Cleaning recommends you clean once a year, twice if you have pets or children. Call for a FREE quote or BOOK online! 562-606-2560
Q: What method do you use to clean carpets and upholstery?
A: Based on our experience and training the most effective cleaning method is steam cleaning extraction.
Q. What’s included in the Pre-Inspection?
A: You deserve the best service and cleaning results. That’s why we use up-to-date machines and cleaning solutions to provide superior cleaning quality and reduced drying times. Before any service we complete a Pre-Inspection:
- Survey the area to ensure it can be cleaned safely
- Inspect area and test for fiber type and dye bleed
- Assess for correct cleaning method
- Assess which industry approved technique to use
- Discuss the cleaning procedure
- Bring to your attention any spots/concerns that may require additional treatment
- Answer any final questions
Q. How long will it take to complete the job?
A. On average, 1 1/2 to 2 1/2 hours depending on the size of your home or business.
Q. How long does it take to dry?
A. On average, it can take a minimum of 2-4 hours to dry depending on the condition and thickness of textile, air flow and temperature. However, you can use any hard surface upon completion of service by technician. In addition, upon request, we can provide plastic shoe covers.
Q. What cleaning solutions does Rug’it Cleaning use?
A. We use top-of-the-line cleaning products consistent with industry standards and manufacturers recommendations. We also use eco-friendly, and OSHA and EPA compliant products.
Q. Will the price change?
A. When calling for an estimate we ask a series of questions to help us determine cleaning quote. We do not have any hidden costs and make every attempt to ensure we provide you the best quote with the information you provide. Our goal is to set your expectations appropriately and provide the highest quality cleaning at affordable prices.
Q. Do anti-stain protectors really work?
A. Fabric protectors do not prevent your carpet, upholstery or area rug from getting soiled. Its purpose is to protect the surface from permanent stains and prolong the life of the textile, if applied properly.
Q. How do you treat pet stains and odor?
A. Rug’it Cleaning specializes in pet treatments. Dogs and cats don’t sweat, their urine contains alkaline salts which absorb moisture out of the air becoming a feeding ground for bacteria. Thus, pet urine never really dries unless treated and causes the odor you smell and potential staining and discoloration. Minor conditions can be handled with special solutions and treatment. Major conditions usually require pad replacement and floor treatment in addition to treating the carpet.
Q. How far in advanced should I book my appointment?
A. We offer appointments to fit your schedule. We also offer extended service hours, just ask!
Q. What sort of guarantee do you provide?
A. We are confident in our cleaning expertise, however if you are not satisfied we will return to ensure your satisfaction.
Q. Are your products safe for pets and children?
A. We offer eco-friendly products that are 100% safe for both pets and children.
Q. What furniture do you move?
A. We move any items that weigh less than 5 pounds. However, let us know if you need additional assistance to provide you a moving quote.
Service Areas: Long Beach, Lakewood, Southbay, San Pedro, Torrance, Redondo Beach, Rancho Palos Verdes, Rolling Hills, Hawthorne, Gardena, Carson, Cerritos, Signal Hill, Seal Beach, Los Alamitos, Huntington Beach, Fountain Valley, Garden Grove, Westminster and surrounding neighborhoods.